Getting Direction

I ended yesterday feeling as though I need to find direction for the energy I’m investing in my business. I was stressed and worried about money, and worried that I was spinning my wheels.

I’m unlike most people I know when it comes to seeking this kind of direction. I, like anybody, read things online to try to develop plans and designs about how to move forward and accomplish things.

The trouble with bigger questions is that the answers aren’t set in stone. They vary from person to person. Our tendency, as humans, to try to create a template for answering life’s questions is fallacious in that there are too many unaccounted-for variables for anyone to ever give the perfect answer.

But we look for patterns, as is our wont so that we can simplify the world around us and thereby live without massive confusion at even the mere prospect of fetching the mail.

What does that mean? It means that when I try to solve my life problems with the internet I typically don’t get far. I’ll usually make a strong start on something in some direction, then I peter out and eventually get back to square one or someplace like it.

I began my day remembering that I wanted to seek direction as I mentioned above. Instead of looking for more input, which is very natural for me and probably most people, I try to get as quiet as I can.

I’ve spent years meditating off and on and you could regard this as meditation.1 For me, I like to do this by submerging the back half of my head underwater while lying in the bathtub. I do it such that my ears will be underwater. It’s the most quiet my life ever gets. Something about the stillness and the silence I find in the water like that allows me to think extremely clearly.2

I’m a guy that does a lot of thinking. Perhaps we all are people who do a lot of thinking—I’m not sure. But I know that the thinking I do has degrees of effectiveness. Never is there a higher degree of effectiveness than when I’m taking a bath with my ears underwater like this. I float, and I listen.

It’s important for me to acknowledge, even if I’m reluctant to do so, that I have a spiritual belief system. I believe in something and I call it God. I grew up in a church, but don’t really give much weight to that at this phase of my life, and haven’t for many years. I mention this in the interest of authenticity, but also to convey the complete message of what I do to think.

Once I’ve settled in the water, I say a short prayer, and I ask this thing I believe in to enable me to set aside everything I think I know for an open mind and a new experience. I ask it to help me see the truth of whatever I’m dealing with. Finally, I say in my mind, something to the effect of, “What would you have me focus on here?” and the intention, in this case, was centered on my work life.

Sometimes, in the past, I’ve done this and had things come up that weren’t pertinent to what I was seeking. Say I was seeking direction about work, I might get an intuition about my marriage, as an example.

Whether one believes in something greater than themselves, like a God or something or, if they don’t, I think there’s still value to this style of inquiry. Whether you regard it as self-inquiry or something more like I do, perhaps the results are similar.

Some interesting things came up. I’m a writer, self-admitted, and I’m also a collector, at least in an aspirational sense. The notion of content marketing for my real estate business is one I’ve long been interested in, and it snapped clear this morning in the bath that I just need to begin. I’ve spent months studying content marketing and nearly completing the Hubspot certification course on it, and I’ve read books and more books. But I haven’t begun. And that was part of the inspiration today, just that: begin. Make a beginning. Gather up some momentum, and then you can return to the fine details and fiddle and try your hand at perfecting later.

Even before that notion bubbled up (which I was very thrilled about, by the way, and felt massive relief compared to yesterday), one came first that was unexpected.3 My company is changing hands, and without breaching my NDA, I’ll say that there’s soon to be a new potential to generate revenue by means of recruiting agents to the company.4 This news was new last week, but the shift in perception in that I’m able to employ what I’ve learned about internet marketing on a national and global audience rather than a geo-local one is way cool and I’m pumped about it!

I keep a small notebook next to the tub on the floor and a hand towel so I can dry my hands and write legibly when ideas and things come up. In my experience, there’s a point of diminishing returns with this exercise. When I do it often, I don’t experience insight every time.5 When it’s irregular and I’m perplexed, it works for me.

This is the most important thing I could put down today, so I did. I feel fresh and relieved and I have felt that way all day. I was productive but not obsessive with my work. I read fiction for an hour. I worked on my novel for an hour. I spent time with my wife. I had an excellent day.

This is the reason why.

  1. Mostly “off,” by the way. But not an insignificant amount of “on,” to be fair. ↩︎
  2. I also have a hearing disorder called tinnitus which provides a constant ringing in my ears that’s amplified when I’m quiet and also when I think about it. The water doesn’t make it go away, but it gives me greater quiet and comfort than I’ve found otherwise. ↩︎
  3. These things tend to be unexpected, which is why I do it. This works for me, and it’s deeply more satisfying and intimate and personal for me vs. rewinding and playing a how-to Youtube video a couple times, taking a bunch of notes, and making some half-measure effort to do some thing that worked for someone once. This feels fulfilling. That feels obligatory. ↩︎
  4. Less than exciting at face value, but when I consider it, it’s an opportunity to have a global product that I can work to sell, and I can do so in a way that actually adds tremendous value for people. Looking at it through that lens excites me! ↩︎
  5. However, I do believe that when I was doing this exercise daily for several months, if not more than a year, I was producing both narrative writing/editing and real estate sales like it was effortless. I had a spring of power and energy and fortune that made for a very exciting period of my life. Why did I stop? Why do we ever stop doing what’s good for us? ↩︎
Getting Direction

Gross Commission Income as a Yardstick of Success

Or as a cat o’ nine tails! GCI is a metric we hear a lot in real estate. Everybody in an MLS can see how much everybody else is selling. For some of us, that means the pressure is on.

The tendency to measure oneself against one’s competitors is strong, I would imagine, in any competitive person. The ability to do that in an objective way by using statistical analysis is somewhat unusual in business, though less in sales.

But we real estate professionals have this ability at our fingertips! The different ways in which this is useful are numerous, but I haven’t heard anyone talk about the ways it’s not useful.

For a guy like me, having a yardstick to measure myself against my peers is not something I enjoy. My tendency is not towards feeling satisfied, but towards feeling as though I could be/should be doing more.

Maybe I’m unique in this way.

This aspect of measuring myself against others doesn’t feel particularly healthy or wholesome, and it’s not a good index of success. When I’m up, I enjoy thinking of all the agents that have sold less than me. When I’m down, I’m filled, at times, with envy and resentment towards my peers for being ahead of me.

The same phenomenon occurs when we see the highlight reel of people’s lives and we think, “Why isn’t my life so grand?”

The reality is that everyone has to deal with life. But we can get a distorted perspective of it due to only seeing one version of the life that those people want us to see.

The lesson for me is that sales volume isn’t the only way I should measure myself. I’m at a point this year where I’m at half of my annual GCI for last year, only it’s September 11th.

Ouch.

Granted, I have some plausible excuses, but what it really comes down to for me, is that it didn’t happen. I had several opportunities with buyers, who are real buyers, but they didn’t buy. Likewise with sellers. I’ve had several listing opportunities but the people didn’t end up listing. To be fair, I’ve also lost two or three to competitors. The market has become more competitive and more saturated, both in the sense of new agents as well as larger agents and teams gaining more market share.

Part of the trouble is that there aren’t many homes for sale here. We’re in a low-inventory/high-demand part of the country right now. I wasn’t able to put several of those people where they wanted to be, at least not yet.

Additionally, I could say that I worked the backend of building a real estate team with my business partner, and the focus on that this spring took precedence over production. I also had my fourth child in April. But more than anything, the first thing is the reason.

Unlike some, I work almost exclusively by personal referrals and direct clients that I know personally. Other than that, I have people that find me online and contact me. I do some intermittent advertising, but not really enough to talk about.1 Because of that, I get what I get to a large degree, and being 33 in an otherwise older community, sometimes that’s not million-dollar listings. Sometimes it’s piece of shit tear-downs where the guy needs someone to help him navigate the short sale process.

Now, in light of those things, it’s more reasonable that I’m at where I’m at. Furthermore, I have existing deals and will likely bring more to the closing table other than those between now and the end of the year.

Irrespective, it brings me back to the idea that I’m measuring my self-worth against other people’s sales volume. That’s the problem for me.

This is mostly a spiritual problem. I’m putting all my eggs in this basket (work) and consequently, I’m deeply disturbed in this situation because what does this mean about me?

So, if my identity is all wrapped up in my work, and I don’t feel like I’m making progress in other areas of my life, I’m going to be all fucked up when I’m not producing at work—even when it’s outside of my control. I have to diversify. Work is still work, and I still need to do it and do it well. But when I’m balanced in other areas of my life, I’m better able to endure difficulty when one area isn’t going how I think it should.

So, I blew the dust off of a novel that I wrote and began taking it through the fourth round of edits a couple days ago. I began making time to spend with my friends over coffee for a couple of days a week before work. I’m talking about the way I feel and the emotions I’m experiencing around this with my wife and my close friends. I just began a big reading project that I’m excited about. I’m considering how I can be of greater service in my life to the different people and organizations that I touch, especially my family at home.

I’m counterbalancing the other roles in my life. Ironically, I’ve been putting the majority of my focus on work this entire year. Between that and exercise and my family, little attention above what’s expected or required has gone into the other areas. A bigger conversation is my tendency to “work” more in terms of showing up, but not working effectively and efficiently while I am at “work”. So I could benefit from some practical remediation as well as spiritual, and that’s going to become a focus as I begin my business planning for next year.

  1. I’ll be doing more now. ↩︎
Gross Commission Income as a Yardstick of Success

Short Walks

Sometimes you have to push. Today was one of those days. We had a large, unexpected shift occur today in our company. It’s very heavy and requires much processing.

Then the listing agent on a rehab-loan deal is all but begging me to convince my buyer client to let the seller stay for a few days after closing. This never seems to go well, and the agent took three weeks to contact me about it. Too late. I suggested we hold back $25,000 in escrow and then credit the buyer $300 per day after the weekend if the seller’s not out.

He called back a couple hours later to say that they figured out a way to make it all work and we don’t need to hold back the money.

Sometime in this same time period, my assistant called, frantic, because the final payoff hadn’t been received by the title company on another deal (Nightmare Deal) and the bank wouldn’t release it to anyone other than the seller. Closing is the day after tomorrow.

Mrs. Seller said the mortgage isn’t in her name and they won’t release it to her either. Mr. Seller is traveling for work and I can’t get ahold of him. To make things worse, the HOA contacted the title company in the meantime and told them that the outstanding compliance issue with the unit hadn’t been remedied yet either. Think we’re going to close on Friday?

Stress Fest.

A sense of overwhelm. The company issue is what clouded my thinking and feelings more than anything today. Couple that with new fires on two of these soon-to-be-closed transactions and I wanted to bury my face in a pillow and scream.

I have a new listing that wasn’t supposed to go live for another three weeks, but the sellers let me know they want to go public asap when I saw them the day before yesterday. So, now I’m working until after midnight to get it prepped to push the button tomorrow.

Finally, my other listing is in super rough condition and the showing feedback is indicative of that. New-listing-and-maybe-we-won’t-be-able-to-sell-it fears. Ever get those?

I had dinner with my family and tried not to obsessively think about the work thing. Dinner was good. My wife listened to me while my little children interrupted me repeatedly to talk with her about nothing.

She suggested we go for a walk. Just a short one, knowing that I had a lot of work still to do. It sounded like a refreshing idea after four hours in the car, difficult news, and firefighting the deals.

We walked, and I left my phone at home. My two-year-old son was riding his balance bike, as was my very recently turned four-year-old daughter. Watching them was when I first felt a flicker of a smile on my face. Then I noticed that at one point in the relatively short walk, the tension vanished. It was just gone.

I didn’t will it away. I didn’t figure out the solution to the myriad problems of Day In The Life of a Realtor. I just walked with my little family. And it went away.

I frequently spiral into this overwhelming state. I mean that relatively. A few times a month, probably.

But it’s the kind of thing that happens to a guy like me who’s doing things like these. This work can be really high-stress, and if we don’t find effective ways of dealing with that stress, it will kill us.

It will kill me.

And I know there are more stressful situations to be in. Trust me, I get it.

But it’s all relative to the person experiencing it. I have to take care of myself so I can continue to grow and evolve. That means short walks with my family even when there’s a ton of shit to do.

Short Walks